When we face any problem we try to outreach someone who can fix that. Same goes for the technology as well. Where modern technology is the fixer, as it is at peak, where anything is possible within a tweak.
“Obstacles are those frightful things you see when you take your eyes off your goal.”
– Henry Ford
Back in the 1900’s, when everyone was struggling to assemble motor line mode of production, Henry ford made it possible and revolutionized the automotive industry by using his brain to solve a particular problem.
An automation is a process where machines, software or applications are accounted for in solving assigned tasks. Business automation is a process where tasks related to that business are now done by software, apps, or AI. In this article we will focus on the importance of automating business processes and how it will add benefit to your business.
To grow a business, both hard work and smart work is required. Manpower is precious and involving them in tasks which are less productive and time consuming is nothing but a wastage!
Automation tools help businesses to eliminate human involvement and engage technology instead. The aim is to make things easier for companies and free up the workforce from routine work and let them do what they do best. In this way, important tasks speed up and more time is available for future tasks.
Automation is considered as a part of strategic planning to outrank the competitors and also facilitate employees. It is a combination of people who work, goods/products they use and technology that is going to bond all of them.
Whoever sells a product or service, owns a business. The business moves ahead through some functions like product distribution, office/store management, investment calculation etc. Some tasks are time consuming and they follow a repeating loop. What if those repeating tasks are done by every employee? Yes, it is definitely killing time and time is money! So, losing money on repetitive tasks is something that no business owner would like to do.
We are surrounded by different obstacles; hence we are striving every day to survive. It needs no telling that digitalization in the workflow has become a necessity after the Covid-19 situation. People now want less physical transactions and prefer more virtual.
Whether a department needs automation or not will depend on its functions and importance. Certain questions need to be asked before implementing it to the mass. Automation needs to be put to balance workloads, avoid sudden surprises, faster processing of tasks, reduce human errors, save time and increase effectiveness for better customer experience.
Every investment made in any business is judged by the ROI. So, for any business if automation is not returning the ROI then it is luxury but if it is, then necessary.
There are numerous things that can be automated in a company. Common automations used by companies are Enterprise resource planning (ERP), Distribution management system (DMS) or Sales force automation, Email/SMS campaign, Promotional Campaign Automation etc. These are general for small or big companies. Many companies need to customize automations like payment systems, approvals, reviews, and paper based tasks or calculations etc. Companies make a survey for both employees and clients focusing on improved customer service & satisfaction, so that they implement necessary automation to achieve their desired goal.
It is important to know how much time is taken by different works. Time slot management for tasks streamlines different operations at our value chain. Repeated tasks are automated to cut redundancy in the pipeline. automation gives us extra time that always boosts future oriented tasks. Timely scheduled meetings reduce wastage of time and increases productivity. Forgotten tasks are reminded and employees need not to take stress for reminders.
Automation divides tasks according to defined parameters. It arranges them in such a way that the tasks are completed in a systematic order one after another (e.g. that task is divided into sub tasks,like taking order, making the invoice, and sending to distributors end- this sequence of tasks are automated).
An organization can have many departments and each department follows different sets of work individually. Again each set has a separate subset and these ultimately create the structural pipeline of work. Determining the right division of your business makes it easier to organize and manage your business. Here, automation helps you to make the correct segmentation of your business, which will follow the right sequence of tasks. This way A / B testing can be done and therefore can achieve the best set up of workflow for any business operation.
Let’s accept that, it’s impossible for anyone to see everything that’s happening inside the business. However, we need to see how things are working in the cornerstone.Successful companies have long-term strategic plans; And automation is a very important part of that plan.
Implementing automation in the key areas on which a business depends is a must for any company. Controlling everything is not worth and possible rather than controlling what is necessary. It is always better to start with the core operations then to move ahead with the less core functions while automating. Taking control of the business with automation by adding different customized features and integrating them with the overall system is now becoming easier and more flexible.
It is very important to keep the data secure while running a business. Losing business data can result in a huge loss. As, in a traditional non automated organization, data is collected manually through different sources; there is a big possibility that it could be miscalculated and cause huge losses to the business.
Another concern is that dishonest employees manipulate relevant data in order to cover their faulty tracks, leading to the wastage of company’s money. With all this in mind, it is needless to say how important data accuracy and data security is!
With automation we can easily and efficiently accomplish these tasks without any errors.So, implementing automation for data accuracy and security is certainly an important element for businesses.
Boosting workflow pace is considered as an asset for any business. Companies who are faster and more efficient are always preferred by the customer as it ensures a delightful customer experience. Eliminating paperwork and repeating tasks by automation speeds up many processes of the business. Delivering works in proper time is ensured by this. If there is any sort of problem in the process of services, it will be easier to detect that error if the system is automated and thus it can be rectified in an easier manner.
Current business process automation industry is estimated to be valued over 9.8 billion USD per year and certainly will fast up more in the upcoming days. However, this fact alone should not make you want to automate your business. Go-for-automation decision should not come through a popularity bias.
Lack of clear objective, planning, prioritization, and readiness will jeopardize your automation drive and will not provide the required ROI. It should not be a lavishness ending up in a waste of money only. In business, money should be invested wisely and automation should be a strategic investment to drive up the business. So, due care has to be taken while investing in automation as well.
In Business the necessity of automation is undeniable. It is a global phenomenon that is being implemented wherever possible, to keep pace with the modern world. It benefits business in many ways that has been discussed above. Establishing business communications with clients, and maintaining teams both offline and online make it easier to run business operations.
Centralized, easier, and more objective monitoring will increase the visibility, transparency, and trustworthiness of your business both inside and outside of your organization. It will also help to bring in more customers and open up more business development opportunities.
However, implementing automation does not mean to eliminate humans and this is also not feasible. The goal of automation is making humans more efficient and productive in work places.
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