Customer Support Trainee

We are looking for a customer-focused, detail-oriented professional with strong verbal communication skills.

Requirements

Education

• Bachelor degree in any discipline

Additional Requirements

• Strong verbal communication skills
• Comfort taking instruction and working unsupervised when required
• Learning mindset with a Can-Do Attitude.

Responsibilities & Context

• Respond to customer questions and help them get value from Sokrio products.
• Log issues clearly and follow up until they are resolved.
• Support onboarding, training, and routine customer success tasks.
• Contribute to team effort by accomplishing related results as needed.

Skills & Expertise

• Customer-focused communication
• Attention to detail
• Good writing skills

Compensation & Other Benefits

• Mobile bill, Performance bonus, Weekly 2 holidays
• Salary Review: Yearly
• Festival Bonus: 2

Excellent working environment Phenomenal growth opportunity Work with an exciting team and products Huge learning opportunity under strong mentorship

Workplace

Remote

Employment Status

Full Time

Job Location

Remote

Interested candidates are requested to send their CV to career@sokrio.com

Read Before Apply

We are looking for a customer-focused, detail-oriented professional with strong verbal communication skills. You should be able to take instruction but also work unsupervised when required, and help customers succeed with Sokrio.

• Job Category: Customer Support Trainee
• Job Type: Full Time
• Job Location: Remote
• Application Status: Applications Open