Industry: Edible Oil & Packaged Foods Distribution

30% Increases of Shop Visit Time: improve customer engagement and increase sales With Sokrio

One of our clients, a prominent player in the edible oil industry, faced the challenge of optimizing retail shop visit time for their sales representatives to improve customer engagement and increase sales. To address this issue, they implemented the Sokrio Distribution Management System (DMS), a powerful solution designed to streamline distribution operations and enhance overall store performance.

30% Increases of Shop Visit Time Illustration
30% Increases of Shop Visit Time
Audited Operational Improvement

Client Background & Market Profile

A prominent player in the edible oil and food processing industry serving tens of thousands of grocery retailers and supermarkets across the country.

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The Challenge

Sales representatives were spending less than 3 minutes per retail visit, rushing through paper order sheets and rushing off to the next store. They lacked the tools to check retail purchase histories, propose trade discount bundles, or understand shop inventory levels, resulting in small transaction sizes.

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The Sokrio DMS Solution

Sokrio provided field reps with an intelligent digital catalog and order recommendation engine. At a single glance, reps can see each retailer’s previous order patterns, outstanding credit balances, and active brand promotions, allowing them to engage store owners in consultative selling.

★ Proven Measurable Impact

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30% increase in meaningful, consultative shop visit duration
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22% increase in average order basket value per transaction
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45% higher uptake of promotional bundle offers and new SKU introductions
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Stronger distributor-retailer relationships and brand loyalty

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