Suppose you are a businessman and you have a sales team, then what do you need now? Yes, a better solution that provides you full sales control and improves your productivity.
So, What does salesforce automation can do for your business? What are the benefits of sales force automation in Bangladesh? The answer is SFA gives automated workflows that help to build a smooth sales process, Monitor your sales team, to maintain business leads, sales projections and team review. The benefits of salesforce automation in Bangladesh are providing the streamlines compilation, interpretation and distribution of information in traffic and sales pipeline.
The specific goal of Salesforce automation software is to prepare accurate data or information. The SFA will decrease the time of organizational duties that sales agents and their supervisors have to work manually.
Administrators can use Salesforce automation software to control sales and representative movement and productivity. Also, the SFA system provides a decision-maker the perfect knowledge and information to decide marketing strategies and sales projection.
Everyone understands that customers are the foundation of any business. Salesforce automation systems are what permit you to proceed to generate new customers and for creating more business from your current customers. Salesforce automation software is suitable for all sizes of companies and businesses.
Why do you need the sales force automation system?
When you need to stay as the head of the league, the Salesforce automation system is necessary for your business in a modern environment.
With the help of SFA you can significantly decrease your working time. This system saves lots of hours a year for the sales crew. This system(SFA) can be very helpful by providing customers updates, running communications. sorting emails, appointments, tracking replies, and much more. This system will also help you to control your entire Distribution management system, retail channel management and sales channel activities as well.
Salesforce automation tools are intended to support sales teams in the business and selling process. Sequentially, the idea of Salesforce automation is to enable businesses to sell more of their goods and products as well.
The sales force automation has many features and facilities to improve the productivity of your business. An SFA can be divided into two functionalities.
- DMS (Distribution Management system)
- CRM (Customer Relationship Management)
How does the CRM (Customer Relationship Management Software) work?
CRM software collects customer communications over all channels in one place. CRM provides centralized info that helps businesses to deliver a better experience, comfort, and service to their customer. As a result, it helps the business to acquire and retain their customer.
Customer relationship management (CRM) is a technology for maintaining all your business contacts and interactions with customers and possible clients. The purpose is simple: Develop business relations. A CRM system supports businesses to stay close to customers, streamline processes, and grow profitability.
CRM supports your business to organize all the details of your leads and customers in one central place. It’s simple for everyone on your team to earn insight into the nature of your business and the status of every customer connection.
The system will monitor and check the details for you, and leads will move through the qualification process, making sure your sales staff would work only by reliable data and hot leads.
The quick reply is that any business that requires to manage a relationship with its clients can profit from using a CRM system.
How does the DMS (Distribution Management System) work?
The DMS is created to encourage manufacturers to manage everything from inventory to customer and supplier connections.
The distribution management system will help your business by increasing productivity in their retail channel-related movement and activity as well. Distribution management system software is becoming more and more famous among businesses involved in retailing activities.
Distribution Management System (DMS), in alignment with the core concept of SFA, is specially used to automate a sales retail distribution sales process. This system also helps to manage to collect order, deliver the product, collect payment in a cost-effective manner. DMS is a retail channel management system that provides you to distribute sales and customer data by one application.
The Distribution Management system easily captures and tracks your sales team activities. The distribution management system will assist to assign the right employee to every situation.
How Sales Force Automation Benefits your Business
Now let’s talk about some important benefits and features of Salesforce automation-
1. Managements of Salesforce automation
When sales are the main part of your business, the performance of the sales representatives can never be provided enough emphasis. SFA’s main goals are to manage customer relations and also to manage the sales channel. You can easily manage these objectives by using CRM (Customer Relationship Management) system and DMS (Distribution Management System).
Enhance your sales team’s productivity by receiving real-time information from the field, implementing objective-based KPIs (Key Performance Indicators) metric-based aims. These KPIs will help you to provide your team with necessary training guidance, performance feedback, and rewarding them for achieving their target.
Simply view customer meeting details, event records, and interactions at your fingertips. With the help of some advanced level CRM software, you can further get insights from different social media platforms. The most significant part is that all data or records are available in the SFA structure as long as you are connected to it. With proper CRM tools, you can build custom campaigns just by a few clicks and engage with your clients. You will be able to track all your campaign progress and get the reports instantly. You can Even track insights from various social media platforms with these tools. However, you have to have to use proper SFA tools to get all these benefits.
You can manage your orders very easily with the help of a sales force automation system. A properly implemented SFA system can assist in streamlining the whole sales process and significantly cut down paper works. A carefully implemented SFA presents the sales team with extra time to spend in their market and increase sales. It also in turn supports the customers to get their orders in a timely manner; which increases customer satisfaction and makes them more loyal to the business.
You as a company can reap the advantages from the benefits of Salesforce automation features if you apply it properly in your sales pipeline. A properly implemented SFA system in your sales pipeline will inform you of the activities of your sales team members. You can track whenever a prospect goes to the next stage of the pipeline, making it easier to monitor and manage your sales team performance. Additionally, a powerful sales pipeline tool will present you with strong metrics such as predicted income and opportunity close rates upon customers passing down the pipeline. This means that the managers don’t have to create reports manually, and can take data based decisions with the help of automated tools.
Sales leads are as valuable as business transaction growth. Without lead, business growth will become challenging. Most SFAs provide a simple-to-understand lead management user interface. SFA provides the most effective ways to follow real-time leads in the sales pipeline. It helps you to optimize launch continuous customer campaigns to hold your games in the top position; Pursuing leads are much more useful and more comfortable than before using SFA’s lead management features. Leads are created and turned from social media communications, website visits and campaign responses.
Do not miss out to monitor ongoing market activities, such as competitor promotions, customer feedback, ongoing prices, and more. Track the market activities of your own and competitor sales team members and get market feedback to maximize the revenue generation opportunities by getting total clarity and control of your sales pipeline.
2. Track your business with SFA
What is a salesforce automation tracking method? The answer is simple, this will track every individual daily activity and boost the entire sales process.
View dynamic, visual pictures/snapshots of real-time reports from the sales metrics. Also view sales pipeline strength, product performance, success and loss reports through interactive and graphical dashboards. You can get market reports and track your sales team activities on the move. You can also track your sales team meeting schedules by using systems like CRM or DMS.
Activity tracking permits you to drive your sales team in the most effective and efficient manner. It helps you to drive the sales teams in the right direction to approach and follow up with the clients to generate revenue. Through linking CRMs to customers’ emails or calendars, you will understand exactly wherever each customer is in the sales process. Additionally, some advanced Salesforce automation software will automatically inform sales team members about the next actions they need to use. This means that properly maintaining an SFA system will enable your sales team members to take the right action at the right time, increasing the possibilities of selling success.
By applying Salesforce automation anyone can simply track the possibility of closing a deal, pipeline conversion possibilities, checking sales team accountabilities to maximize sales opportunities.
With particular SFA software, you and your managers can track sales order collections, product deliveries, and payment collections and get automated consolidated real-time reports. It helps you and your team to save a lot of time to generate reports using manual efforts. This arrangement also permits you to make data-driven decisions at the right time. It also enables you to develop your future strategy to develop your business.
3. Increase your productivity
The timely sales reports and SFA will help you to allow thinking on generating accurate sales forecasts using your sales funnel information. It will also help you to improve your sales team efficiency by monitoring their activities and guiding them accordingly. Eventually, the whole process will increase your company productivity and positively impact your revenue flow.
Efficient Workflow and Quick Approval
With this software, you can make optimize your sales workflow. You can also put approval gates to manage the flow of the right information into the system. It will also help you to reduce your workflow management time along with paper works. The resulting reports will give you accurate reports within minutes that otherwise would take you days to prepare.
The future of businesses is not in the office room but in the pocket now. Smartphones are not only just phones also they have become a portable sales service with a Salesforce automation application. By using SFA system you can easily keep track of sales team activities, monitor sales funnel, answer queries, and check reports to understand your business and take instant dicisions.
Mobile SFA means that it needs to be intuitive and simple and really have things that are done in an orchestrated or automated way that may span multiple systems… Task completion has to really benefit from automation. It’s not just to view the activity with the customer, but the ability to do something about it. To get a task complete, to get a sale done.
JOE SALESKY, CEO OF CRMNEX
The Mobility in SFA system will make your sales team more effective and turn them into better and more efficient sellers. If you can truly utilize the mobility benefits of an SFA system, its certainly will help you to become a leading player in your relevent market.
4. Insight Management
Now let’s find out how the sales force automation insight management system will benefit my business. This system will allow you to monitor your team’s sales productivity in an extra systematic way. This system supports you out with the current situation of the sales process and also helps you to forecasts sales.
Reports and dashboard
With availability of the real time data along with informative interface and graphics, some SFA systems offer you atractive dashboards. Depending on the accesibility options you can enter your dashboard from anytime and anywhere. By automatically generating reports based on real-time data; Salesforce automation tools permit administrators to save time while monitoring how the team is working. You can choose the right metrics for your organization that will help you to develop plans based on timely reports from sales team.
Sales person route planning and activity monitoring are one of the biggest efficiency barriers in a sales channel. Hence, rather than using manual pen and paper based system or keeping track in simple spreadsheet, it makes more sense to use systems like DMS amd CRM systems from SFA. With the help of SFA you will be able to evaluate a company’s sales performence from different angles, namely by revenue, product, region etc.
Upselling and cross-selling
The more difficult and tougher is the competition, the more possible it is that it will divert the customers from your business and thereby affect your business’s baseline. Salesforce automation system (Be it CRM or DMS software) can give you the records of your past client and customers’ orders to analyze and help you to decide on which product to cross sell to whom.
Wrapping up on the benefits of sales force automation in Bangladesh
SFA system will provide you the time to think further about your business. According to data from the U.S. Bureau of Labor Statistics, approximately only 25% of new businesses make it to 15 years or longer. Using an SFA system regularly and religiously will significantly improve company’s chance of survival in a highly competitive market. Companies like Amazon, T-mobile, Toyota, etc have their SFA system to boost their relationship with retailers and customers.
Salesforce Automation System is a basic need for any business that needs to manage sales channel and maintain customer relationship. To improve the sales channel and build a successful business all entrepreneurs and sales leaders must understand the benefits of a sales force automation system and invest in it.